Arabian Ethical focus on Quality makes it unique among its competitors. We take quality seriously as it is inbuilt part of our culture that ensures each of process and operation activity must meet against defined quality criteria.
We have an healthy constructiveness culture with healthy and professional family work environment that permit honest debate and encourage creativity and ensures that our quality parameters remains up to standard. Arabian Ethical is ISO certified and have a Quality Management System in place. We are committed to continual improvement through well-defined processes, ongoing competence improvement programs, and provision of appropriate resources.
We uses latest Oracle System and other applications based on modern technologies that enabled us to have up-to-date; minute by minute information about our processes and operations. A fully qualified escalation mechanism automatically triggers and escalated to senior management in case of deviation.
AE is committed to
- Implement it is mission and vision through a clear stakeholder-focused strategy, supported by relevant polices, SMART objectives, targets and well-defined processes.
- Develop and release the knowledge and full potential of its employees.
- Plan and manage external partnership and internal resources.
- Design, manage and improve its processes in order to support strategy and fully satisfy and generate increasing value for its customers & other stakeholders.
- Increase customer satisfaction and retention levels.
- Increase employees’ motivation, satisfaction and retention.
- Monitoring and measuring using appropriate financial & Non-financial Key performance indicators.